Discharge Team Matron

To provide visible and accessible leadership, focusing on ensuring the efficient and timely discharge , maintaining high standards of care throughout the discharge process. To work closely with Senior Nurses, Ward Managers, and multidisciplinary teams to promote excellence in patient care and to streamline the discharge process. Ensures smooth patient flow through the hospital, with a particular focus on reducing delays and enhancing communication between clinical teams and external care providers. To promote best practices in line with Trust policy and national guidelines. Ensure the patient experience during the discharge process is of the highest quality, fostering patient and public confidence. The post holder will dedicate an agreed portion of their time to working clinically, ensuring their expertise is applied to improving discharge practices and patient outcomes. To be report directly to the Director of Site Operations, who holds overall responsibility for the operational
management and strategic direction of the Discharge Team within the division. They will also collaborate with the Divisional Directors, General Manager, and other key stakeholders to ensure that discharge processes., The Discharge Matron will manage the quality of the discharge process across the Trust. To be lead on and take appropriate action in cases of staff discipline, grievance, poor performance, and sickness that impact the discharge process, including managing issues up to and including dismissal, when needed. Lead the management and monitoring of complaints and adverse incidents including serious untoward incidents. Liaise with the PALS regarding informal complaints, proactively resolving issues to prevent escalation. Act as a visible leader, accessible to patients, visitors, and staff, ensuring clear communication related to the discharge process. Provide professional and clinical leadership within the discharge process across the Trust, ensuring safe and efficient transitions of care. Support the development and implementation of tailored education and training programs focused on discharge procedures for nursing staff, ensuring continuous professional development in this critical area.
Conduct training needs analysis to identify specific areas for skill development. Promote excellence in discharge practices across wards and departments. An autonomous practitioner who delegates work to the staff remit and make decisions that directly involve the service delivery. Be accountable for regularly reviewing the budget statements , identifying and addressing any discrepancies in collaboration with the Director of Site Operations. and the Finance Team., 1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
2. Widening access (anchor institution) and employability
3. Improving the experience of staff with disability
4. Improving the EDI literacy and confidence of trust staff through training and development
5. Making equalities mainstream

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations