Dispenser

Job description We are a busy dispensing doctors practice looking for an experienced dispenser to join our friendly team at Waddesdon Surgery. We pride ourselves in providing the highest level of customer care and service to all our dispensing patients. Ideally the successful candidate will have completed an accredited NVQ level 2 (or equivalent) and will ideally have worked with Emis. However consideration will be given for the right candidate. Job responsibilities: To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. To prepare Dosset Boxes for dispensing patients as recommended by a clinician. To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient. To ensure that all monies received or
handled on behalf of the practice are appropriately stored and banked, and a record kept of all financial transactions. To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock. To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order. To take prompt action in response to any drug alert bulletins that may be received from time to time. To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.To maintain full and accurate records of all dispensing transactions, incorporating the use of computers when available and appropriate. To
undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with
the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services