Divisional Head of Service Improvement and Efficiency

We are delighted to be recruiting to our senior operational team working across our two hospital sites. As the Head of Service Improvement & Efficiency (SI&E) for the Planned Care Division, you will be accountable to the Divisional Director of Operations, and working in partnership with General Managers, Clinical Directors and Divisional Nurses.

The Head of SI&E is responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading work for the Improvement Board. The Head of SI&E will provide leadership on quality improvement and is a key member of the Division's senior management team.

The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement, in addition to any other work streams requiring project management skills and support.

This is an exciting opportunity to work in a thriving clinical division in one of London's top performing trusts., The Divisional Head of Service Improvement and Efficiency Manager will be responsible for delivery of service improvement and transformation projects in the Division. They also hold a cross-cutting, trust-wide role leading a Transformation/ Productivity Board.

The post holder will lead the Divisional Service Improvement and Efficiency team to coordinate the divisional approach to service improvement projects. They will provide operational support and direction to the Divisional Team on matters relating to service improvement within the Trust's Improvement Programme (incl. Getting it Right First Time (GIRFT); Quality Impact Assessment of the Cost Improvement Programme; Quality Improvement Projects; Deep Dive Programme) in addition to any other work streams requiring project management skills and support.

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.