Domestic Abuse Caseworker

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be required to provide dedicated advice and support to repeat victims of domestic abuse (DA), particularly where there is an escalation in offending or risk, with a view to reducing repeat victimisation and improving victim safety. To coordinate and ensure appropriate victim support is provided in respect of any Surrey police or multi-agency interventions to address DA perpetrator behaviour, and that the victim remains at the centre of our response. To increase the number of repeat victims who will support prosecutions by sensitively and delicately working with victims and their families, in conjunction with outreach services and the Victim and Witness Care Unit (VWCU), thereby reducing the number of victims that are unable to support a prosecution. To assist in delivering training to improve officer understanding of risk in DA cases, other CPD in respect of DA, and to improve our response to domestic abuse victims.

• Pass at GCSE in English and Maths
• Possession of at least one A level or previous relevant operational experience
• Ability and willingness to obtain PIP1 level accreditation.
• Ability and willingness to undertake witness interviewing accreditation up to and including Tier 3.
• Ability and willingness to undertake DA training., Previous experience as a professional practitioner of working directly with victims of violence, abuse or trauma.
• Excellent interpersonal and communication skills, including the ability to deliver sensitive messages clearly and tactfully whilst building trust and rapport through the use of empathy.
• Ability to work without direct supervision whilst under pressure, prioritising work and dealing with competing or conflicting demands and interests in an organised and methodical manner
• Awareness of investigating offences of domestic abuse and the challenges that these type of investigations face within the criminal justice system.
• The ability to analyse problems, making sound operational decisions and having a high level of persistence and self-motivation to support a victim through an investigation to its conclusion
• An understanding of the impact and profile of domestic abuse
• Ability to maintain personal and professional boundaries whilst maintaining good working relationships with colleagues
• Must be capable of absolute discretion in handling matters of a personal, sensitive and confidential nature
• Ability to interpret information quickly and effectively in order to select the right course of action
• Demonstrates confidence, credibility and resilience
• Ability to independently exercise own judgement in a consistent manner, within confines of legislation and agreed procedures
• The ability to operate multiple computer database systems and be willing to undertake training in order to become proficient in all relevant Surrey Police systems
• The ability to maintain personal resilience through challenging and emotional work. Being self-aware and able to demonstrate mechanisms to maintain own wellbeing
• Strong crisis management skills with the ability to handle situations of heightened stress and/or emotional turmoil
• A full and valid manual driving licence for motor cars or the ability to travel in the course of duty.
  
  The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.
Chief Constables' Message We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application. Chief Constable Tim De Meyer & Chief Constable Jo Shiner, We take pride in looking after our people and offer a variety of benefits;
• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme, Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications.
This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;
• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment