Domestic Services Supervisor

As a supervisor it will be your job to ensure that a clean and hygienic environment is always maintained for Trust staff, patients, and members of the public in line with National Standards of Cleanliness. You will also assist with the co-ordination and management of staff in the capacity of a first line manager.
You will coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided, and when necessary, assist with daily cleaning duties in times of staff shortages.
It will also be your role to assist with the management of performance issues including attendance, conduct and capability, complying with the appropriate Trust policies in relation to these issues.
You will complete weekly staff rotas for the areas you are responsible for, covering sickness and annual leave to ensure there are adequately trained staff to maintain the level of service. You will also Train and access Domestic Assistants as per the departments Induction Programme in all aspects of cleaning and the use of equipment.

Working for our organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of., + Communicate with a range of service users either internal or external in person and over the telephone to understand, individual needs and provide information relating to the catering service.
+ Promote Trust values
+ Ensure that a clean and hygienic environment is maintained at all times for Trust staff, patients and members of the public in line with National Standards of Cleanliness.
+ Regularly review work schedules and monitor all cleaning activities.
+ Report any pest sightings or building environment faults immediately.
+ Coordinate and supervise the cleaning either manually or with the use of mechanical equipment provided.
+ Assist when necessary with daily cleaning duties in times of staff shortages.
+ Assist with the co-ordination and management of staff in the capacity of a first line manager.
+ Assist with the management of performance issues including attendance, conduct and capability. Complying with the appropriate Trust policies in relation to these issues.
+ Assist with the monitoring and management of sickness and absence, liaising with managers as required. In particular conduct return to work interviews following staff absence.
+ Prepare staff rotas, allocating duties on a daily basis to ensure all tasks are completed in a timely manner.
+ Participate where required within the interview and selection process for band 2 staff
+ Actively encourage staff development following the Trusts policies and procedures
+ Complete weekly staff rotas for the areas you are responsible for, covering sickness and annual leave to ensure there are adequate trained staff to maintain the level of service.
+ Train and assess Domestic Assistants as per the departments Induction Programme in all aspects of cleaning and the use of equipment.
+ Conduct annual staff appraisals.
+ Allocate and monitor staff annual leave.
+ Liaise with the Domestic Services Manager with regard to recruitment issues in order to maintain staffing levels as per the establishment.
+ Maintain staff records (holidays, sickness and training as required.
+ Participate in the interviewing of new employees when required to do so.
+ Complete incident forms when necessary.
+ Report any defective equipment, personal injuries or health and safety hazards.
+ Escalate to a manager if necessary.
+ Proactively support the continued development of the domestic service
+ Maintain and develop own competence
Thanks for taking the time to view this advert; we're looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can. We'll contact you by e-mail to update you on the progress of your application so please check the e-mail account that you applied from (including spam/junk) regularly.
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post. Our Statement on the Recruitment of Ex-Offenders is available Here
To support you in your application process we've created a What we can offer you guide that shows what you can expect when you join our hospitals. The guide includes links to our strategic aims and objectives as well as our values, development support and rewards and benefits. To help you get the best from your application we've also put together two guides to help you make your application the best it can be. Just click here and here to go through them, or have them open as you complete your application.
We recognise that the recruitment process may present barriers for some and you may need personal adjustments to enable you to participate in our recruitment process. Please make contact with the recruitment team at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.
Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you're applying for. There is also a risk that it can generate false or misleading information.
AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by Lancashire Teaching Hospitals and could negatively impact your chances of success in the application process.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Supporting Information
The supporting information section is an opportunity for you to showcase how your qualifications, knowledge, skill and experiences align with the requirements and criteria outlined in the job description and person.
Our recruiting managers score applications based on the criteria listed in the person specification. They will be looking for evidence of how you meet these criteria. To increase your chances of securing an interview, provide examples of how you have applied your skills and knowledge in real-life situations. Share work-related successes and challenges you've navigated that align with the criteria. These could be from various aspects of your life, including work, education, and personal experiences.
Consider structuring your supporting information section with clear headings or bullet points. This approach will help both you and the recruiting manager navigate through your application more effectively.
Working Smarter pledge
We are reminded everyday of how important life is, so as part of our Working Smarter pledge we offer a variety of flexible working options and wellbeing support to enable our people to find and maintain the right work-life balance.
Secondments
If you are applying for a secondment role please ensure you have agreement from your current line manager prior to attending an interview. Also please ensure you have read the LTHTR Secondment Policy. A copy of this can be found on the intranet or by contacting [email protected]
Young People
Please note a young person must be in part-time education or training until they're 18. therefore if you are under 18 we are unable to employ you on a full time basis, unless it is in an apprenticeship role.
Disclosure and Barring Service checks
If the role you've applied for requires a Disclosure and Barring Services (DBS) check we will administer this on your behalf and the cost will be recovered from your salary, either as a one-off payment, or over 3 months. The level of check required depends on the role that you have been offered. Currently the charges are - Basic DBS check £21.50, Standard DBS check £21.50 and Enhanced DBS check £49.50. You should be aware that if you are successful in obtaining a position that requires a DBS check but later withdraw your application, you may be required to reimburse the cost of the DBS check. DBS checks remain free of charge for volunteer positions. The DBS Code of Practice can be accessed here.
In line with guidance from United Kingdom Health Security Agency, all staff and volunteers are required to comply with Trust Infection Prevention and Control processes in relation to safe working. This includes mask wearing and adherence to social distancing at all Trust sites.

Are you looking for a change in career? Do you want a role that allows you the flexibility to work around your personal commitments? Do you want to go home at the end of your shift knowing you helped make your local hospital a great place to be cared for?
We are looking for enthusiastic and reliable people to join and become part of our team as a Domestics Supervisor.
You should have a good knowledge of cleaning practices, COSHH and customer service experience. You will need effective written and verbal communication skills with all levels of staff, patients and the general public. You'll take initiative, be able to to work under pressure, work to meet competing demands as well as the ability to motivate the team.
You will be required to work to, and maintain standards as set by the NHS National Cleaning Specifications. Enthusiasm and dedication to provide a clean safe environment is essential.
To find out more about what it is like to work in our department, watch a short video here.
Please note: Interviews are expected to take place the week commencing the 13th of January 2025.