Donor Engagement Coordinator

The Donor Engagement Coordinator's main duties at the Welsh Blood Service (WBS) are to ensure that all donation clinics are maximising donor attendance and communities are fully engaged in donation activity. Addressing problems which may arise when supporting a clinic which may jeopardise the estimated number of new and current donations. Delivery of audits for own area of work, analysing and presenting reports on performance, quality, and service delivery.
To recruit new and lapsed donors on to the whole blood panel, by educating and motivating the general public through excellent communication skills. The position will promote the need for Whole Blood, Bone Marrow and Apheresis donors throughout the region covered by the Welsh Blood Service.
A full driving licence and the use of your own vehicle is essential for this role.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
As a division of Velindre University NHS Trust, the Welsh Blood Service (WBS) is an amazing place to work and develop your career. Our caring and motivated staff are designing, developing and delivering improvements, which will enable the WBS to strive towards its vision of working with our staff & the people of Wales to deliver an easy to use, safe and sustainable service for blood and stem cell donation.
As a trusted healthcare provider, we work tirelessly to maintain the highest standards of quality, safety and donor experience.
We are currently embarking an ambitious 5 year strategy called "WBS Futures" where we have set out our vision for blood and transplant services in Wales for the next 5 years. It sets out where we are now, where we want to be in 2028 and the steps we will take to get there.
You can read more about our strategy here: www.welsh-blood.org.uk/welsh-blood-service-strategy-2023-2028
WBS is a committed equal opportunities employer.
Take a look at what we do. Our dedicated career pages can be found at https://welsh-blood.org.uk/careers/
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form., Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

This post is fixed term/secondment for 11 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. Contract end date 5th October 2025
The Welsh Blood Service (WBS) is committed to engaging its donors, stakeholders, venues and the public in all that it does.
The WBS places great importance on building strong and lasting relationships with its donors. It does this by ensuring donors are kept informed of developments within the Service, are made aware of clinics taking place in their local vicinity and are recognised for their support at donor awards evenings across Wales.
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