Doorman

Leonardo Hotels

Doorman

Salary Not Specified

Leonardo Hotels, Farringdon Within, City and County of the City of London

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 4f5a3a984fc44dd6909a6d04f0968f5d

Full Job Description

As a Doorman you'll be the face of the hotel, so we want you to take pride in everything you'll be doing to offer an outstanding welcome to all of our guests. As part of a vibrant Guest Relations team, you'll help to keep things running like clockwork and exceed our guests' expectations. Take a deep breath because you'll be stepping into a busy role!

Some of the perks our colleagues enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you've been dreaming of!

  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops

  • Meals on duty

  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us

  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration

  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support

  • Ongoing job-related training programmes with clear paths for progression


  • If you're our ideal Doorman you will:
  • Be yourself!

  • Be an ambassador for the hotel as you'll be the first and last person our guests meet

  • Act as a point of contact for guests if they are looking for local recommendations- a good knowledge of the city will help!

  • Support guests with luggage and heavy items if needed

  • Work as part of the Guest Relations team to deliver on guests' requests

  • Be an excellent communicator with an all-round positive influence


  • Why come join us?

    We look after our colleagues just as well as we look after our guests. Once you're part of the team, you're part of the Leonardo community. In our business, your hard work and pace is valued so it's our role to keep you at the top of your game as a Hospitality professional! Our "GROWonline" learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

    Be Yourself - Be a Bold Team Player- Be Leonardo

    About Leonardo Royal Hotel London St. Paul's

    Leonardo Royal Hotel London St. Paul's is a luxury 4-Star hotel, nestled beside St Paul's Cathedral in London's bustling business district. Its contemporary glass interior houses 432 guest bedrooms, an array of Food & Beverage outlets, Executive Lounge, a stunning Rena Spa, and a private Health and Fitness Club with gym and 18m swimming pool. Our St. Paul's hotel also has two expansive floors of meeting and events space. Popular local attractions include St Paul's Cathedral, Tate Modern, Shakespeare's Globe, and designer shopping destination One New Change.

    About Leonardo Hotels

    At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality.

    Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels here in the UK & Ireland, and have come a long way since we opened our first hotel in Ireland back in 1993! With approximately 4,000 employees and multiple brands we are a dynamic, innovative and fast-growing company.

    As an employer we put a big emphasis on career development and as a rule we recruit our operations team members for personality- it is all about how you interact with others and how you can demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing

    At Leonardo Hotels each and every team member is individually valued and respected for who you are. All careers within our hotels offer customer interaction, a great deal of variety, and a fun and friendly working environment. We strive to make all of our hotels great places to work, and get our teams involved in activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations!

    We also offer excellent employee benefits, including huge discounts on overnight stays at our hotels as well as performance-based rewards via our Leo Points system- these range from vouchers to a well-deserved day off!