Driver Safety and Compliance Manager

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. Please talk to the Hiring Manager about how they can support you., We\'re on the lookout for an experienced Driver Safety and Compliance Manager to join our Distribution and Customer Fulfilment Driver Operations Team.

This role reports directly to the Lead Driver Safety and Compliance Manager.

It's a regional based team, that offers coaching and support to stores, customer and urban fulfilment centres and their colleagues. In doing so this helps provide the skills and knowledge to help them serve our customers a little better every day, whilst also ensuring the safety and the legal integrity of our Dotcom colleagues and business.

This remote role will require spending at least four and half days of the working week in Customer Fulfilment Centres or Stores. Although the role is primarily Monday to Friday, there may be a need to work a weekend if required.

The area you will cover will be 2 Customer Fulfilment Centres in South London, and stores in Surrey and Sussex.

You will be responsible for

• Supporting the stores and customer / urban fulfilment centres in training and retaining the best Customer Delivery Drivers.


• Coaching stores and centres on best practise in relation to domestic driving legislation and road traffic law and legal compliance.


• Coaching individuals on safer driving techniques based on the risk identified.


• Working collaboratively with the team to ensure all business partners (stores, customer / urban fulfilment centres and group teams) are engaged to deliver a safe, legal and efficient operation.


• Supporting stores and customer / urban fulfilment centres to deliver corporate metrics and drive continuous improvement by working with Customer Fulfilment Support Manager.


• Helping to build capability in the team, in stores and customer/ urban fulfilment centres by coaching and training colleagues to enhance their operational skills and knowledge.


• Planning and supporting stores and centres to deliver Dotcom seasonal events, changes to trading patterns while minimising any impact to service and operations.


• Supporting the delivery of change and corporate projects in line with the business plan including customer service initiatives.


• Leading budgets optimally and always being cost conscious.
  
  Approved Driving Instructor (ADI) - Desired but not essential.


• Fleet Registered - Desired but not essential.


• Clear understanding of Dotcom processes and procedures.


• A clear understanding of domestic driving legislation and road traffic law.


• Customer Management and Change Management experience.


• Retail or customer fulfilment experience., Disability Confident

About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

We're all about the little helps. That's why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary


• Holiday starting at 25 days plus a personal day (plus Bank holidays)


• Buy holiday salary sacrifice scheme (for salaried roles)


• Private medical insurance


• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution


• Life Assurance - 5 x contractual pay


• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave


• The right to request flexible working from your first day with us


• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing


• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online


• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home


• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here


• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want