Driver Training Administrator

Great healthcare requires great people. That's why we are doing everything we can to recruit committed, skilled people - and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application., We are looking for a dedicated individual to support the Education Manager - Driver Training with the day-to-day administration of our driver training unit. In this role, you will play a key part in ensuring the effective delivery of our services. You will be expected to work without direct supervision, using your initiative to prioritise tasks and maintain the smooth operation of the unit.
Strong interpersonal skills and effective communication are essential, as building and maintaining positive relationships with our external providers and stakeholders is a key part of this role.
The ideal candidate should have extensive experience in administration, coordination, and planning., The post holder will serve as a point of contact for staff, providing guidance and support on administrative matters, including documentation, expenses, and course allocation.
They will work closely with the Driver Training Coordinator to ensure the smooth and efficient delivery of driver training within EEAST., Support the Education Managers in the effective operation of the Driver Training Unit, ensuring a seamless and professional service. Build and maintain strong relationships with external providers, manage confidential documents according to GDPR guidelines, and serve as the primary contact for all Driver Training enquiries, managing the central inbox and addressing stakeholder concerns.
Ensure high standards of student support by conducting quality audits, promptly escalating any complaints, and maintaining accurate records of student progress and training outcomes. Oversee the filing system, manage examination and certification processes, and provide invigilation support as needed. Ensure compliance with all Trust and GDPR requirements.
Assist with service improvement initiatives, adapting to the evolving needs of the organisation by taking on additional responsibilities as required. Handle routine correspondence, communicate effectively with internal and external contacts, and work both independently and as part of a team, making informed decisions to support the department's objectives.
Coordinate the planning and execution of training courses, including room bookings, accommodation arrangements, and preparation of certificates. Manage bookings for travel and accommodation, process timesheets, expenses, and mileage claims, ensuring all actions are in line with Trust guidelines.
Commit to ongoing personal development by attending mandatory training, participating in annual appraisals, and actively engaging in team meetings. Take initiative to lead meetings and contribute to the continuous improvement of the Driver Training Unit
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.