Durham - Hotel Manager - Super 8 Hotel

Our Site Director, Aga at Durham Services on the A1 near Durham is seeking a passionate and experienced Manager to lead the Super 8 hotel team to deliver outstanding customer service and operational excellence. As a Manager, you will be responsible for ensuring smooth daily operations, driving sales, and fostering a positive and productive work environment.,

• Team Leadership: Recruit, train, and mentor a high-performing team, fostering a collaborative and motivated environment.
• Customer Service: Ensure every guest receives exceptional service, creating memorable stay with a great night sleep.
• Operational Excellence: Oversee daily operations, including stock management, scheduling, and compliance with company standards and health and safety regulations.
• Sales and Marketing: Develop and implement strategies to drive sales and increase store profitability.
• Financial Management: Manage budgets, monitor financial performance, and report on key metrics.
• Brand Ambassador: Uphold Days Inn brand values and ensure the hotel represents our commitment to quality and excellence.
  
  Experience: Minimum of 2 years in a managerial role within the hotel or lodge industry, preferably in a similar environment plus:
• Leadership Skills: Proven ability to lead, inspire, and develop a team.
• Customer Focus: Strong commitment to delivering exceptional customer service.
• Operational Knowledge: Proficient in managing day-to-day operations, including stock, scheduling, and financial reporting.
• Communication Skills: Excellent interpersonal and communication skills.
• Problem-Solving: Strong organisational and problem-solving abilities.
• Flexibility: Willingness to work flexible hours, including weekends and holidays.
  
  Roadchef Motorway Services is a franchisee of Super 8 Hotel part of the Wyndham group here in the UK. For more than 4 decades the Super 8 Hotels have been greeting guests around the world providing a welcoming atmosphere for our guests and a supportive, dynamic workplace for our team members., Roadchef is the only Motorway Service area provider to hold the Platinum Investors in People accreditation and is recognised as one of the top 25 Best Big Companies to work for in 2024 with a 2 star merit.
Our teams come first in everything we do and we are proud that 65% of our Managers have been developed through our internal training programs. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employ


• Competitive Salary: Attractive compensation package with performance-based incentives.
• Benefits: Employee discount up to 70%, contributory pension after 3 months, 1 meals while on duty, employee assistance program, free parking, friends and family scheme.
• Growth Opportunities: Career development and advancement opportunities within the company.
• Training: Comprehensive training programs to support your professional growth.