Duty Manager

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture-related activities for the local communities in which we serve.
Edwalton Golf Centre includes a full length 9 hole golf course, a 9 hole `par 3' golf course, practice range, clubhouse, indoor golf studio and function facilities. The centre encompasses everything the newcomer, occasional or established golfer needs as well as being committed to the wider community for both leisure and social purposes. Edwalton is renowned for its relaxed, tranquil and friendly atmosphere, and is now recruiting for a Duty Manager.
If you've got golf, hospitality or leisure experience in a Duty Manager or supervisory position then we'd love to hear from you, reporting to the Centre Manager at Edwalton you will play a vital role in our leadership team.
Following the extension of the contract for Glendale Golf to manage Edwalton Golf Centre until 2027, along with the completion of an investment programme to upgrade the facilities, the focus is now on growing golf participation and overall usage of the Centre in order to improve financial performance.
The role is based on a 40 hour a week contract, working morning, lates and weekends. There maybe a requirement for holiday and sickness cover also as necessary.
The Opportunity
We are looking for a Duty Manager to join the team at Edwalton Golf Centre
A specific focus of the role will be to ensure high standards of customer service and satisfaction are delivered whilst enhancing safe and enjoyable usage of the facilities
The post holders will ensure that the service provided meets the requirements of the client as defined within the service specification as well as consistently driving the commercial performance for the centre.
This position will allow you to develop your skills and reputation whilst enhancing safe and enjoyable usage of the facilities. Leading business recovery post national enforced lockdowns with the aim to further increase usage and profitability.
To ensure the highest possible standards of health & safety and customer care are delivered consistently.
The Person

• Will be able to gain acceptance and respect from clients and the teams involved.


• Will be able to build strong relationships with customers, clients and employees.


• Will be able to communicate at different levels of the organisation, both listen and


• direct.


• Will be able to meet the demands of the role by working additional hours when


• required.


• Will be able to demonstrate clear identification with all customer requirements.


• Will be able to maintain and be committed to good employee relations and deliver quality training.
  
  Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.
  
  Competitive salary


• Generous annual leave


• Free gym membership for you and a nominated person


• Employee health cash plan


• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending


• Cycle to Work scheme


• Pension Scheme


• Company sick pay


• Career progression


• Training and development