Duty Manager

Primary objectives for the Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.
• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
  
  Will be able to gain acceptance and respect from clients and the teams involved.
• Will be able to build strong relationships with customers, clients and employees.
• Will be able to communicate at different levels of the organisation, both listen and direct.
• Will be able to meet the demands of the role by working additional hours when required.
• Will be able to demonstrate clear identification with all customer requirements.
• Will be able to maintain and be committed to good employee relations and deliver quality training.
• Will be able to perform recreation assistant duties when required.
• A National Pool Lifeguard Qualification is desirable but not essential as we can fully fund the course.
• Ideally you will have a Pool Plant Operators qualification and a recognised Leisure Management qualification.
  
  Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More