Duty Manager

Waterside is an award-winning vibrant destination for performance, culture and events.

Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.

We pride ourselves in creating a warm, accessible and inviting environment for all of our visitors, with a culture of going above and beyond in delivering the highest level of customer care.

We are looking for an enthusiastic, ambitious and highly organised individual with excellent people skills for the role of Duty Manager.

The post holder will be responsible for managing all aspects of front of house during events at Waterside. This includes being the main point of contact for customers, managing the event team and security staff. The post holder will liaise with the technical team, visiting companies and promoters.

Flexibility will be required to meet service needs and will include evening and weekend working.

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential.

Our vision: Trafford where all our residents, businesses and communities prosper.

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

Working hours 15 hours per week (includes evening and weekend working) An unsocial hours allowance is paid in addition to this salary.

We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.

Contract type Permanent