Duty Manager

Salary not available. View on company website.

SSP, Leeds

Posted 2 weeks ago, 6 Dec | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 147e0a515e5e41aea3e4b38b9971bcd0

Have at least 1 year experience working as a supervisor in hospitality or retail role.
Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

75% discount on your meal while on shift.
Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.