Duty Manager - Cabin Bar

SSP

Duty Manager - Cabin Bar

£27394

SSP, Bristol

  • Full time
  • U
  • Onsite working

Posted today, 28 Sep | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 0a64ee371fed406899cb96b929868660

Full Job Description

  • Have previous experience working as a supervisor in hospitality or retail role.
  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
  • Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

    Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
  • Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
  • If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you., Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!

    We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog., We Are Food Travel Experts SSP is a leading operator of food and beverage concessions in travel locations, operating restaurants, bars, cafés, food courts, lounges and convenience stores in airports, train stations, motorway service stations and other leisure locations. We are present in nearly 40 countries around the world, and we run more than 550 international, national and local owned and franchised brands across approximately 2,600 units. Our purpose is to be the best part of the journey. From providing rewarding and fulfilling career journeys for our 37,000 colleagues worldwide to providing great experiences for our customers as they travel, this ethos drives the culture of SSP. Be you. That's how we like it. Great food and drink are diverse by nature. Our food is authentic, creates great experiences and brings people together. The same goes for our DE&I (Diversity, Equity and Inclusion) strategy at SSP. By empowering our colleagues and celebrating our differences, we create great experiences for our people and help them thrive as one global team. Bring your appetite for opportunity! Learning is a constant adventure, and we're passionate about supporting all of our colleagues in their development. From accredited apprenticeships to senior management training, we have a range of pathways and programmes dedicated to your growth. And with our online academy full of resources, you can learn your way. Benefits of joining SSP: At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits

  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
  • Free Meal and Parking while on shifts.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  • Help@Hand App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more., Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance Free Meal and Parking while on shifts Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave Culture: We value diversity and inclusion at SSP, and we have a variety of colleague networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more. Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more