Duty Manager (Cargo)

Swissport, City of Westminster

Duty Manager (Cargo)

Salary not available. View on company website.

Swissport, City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted today, 18 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: c4a5580056f441a5a1569621a793bd19

Full Job Description

  • Control and monitoring of the shift and work activities
  • Accountability for production of accurate and detailed Handling Reports as and when required and of a standard suitable for forwarding to customers / internal senior management
  • Maintaining a strict cost control on labour and equipment whilst on shift and possession of foresight to plan ahead for fellow colleagues
  • Management responsibility for all staff, utilising available manpower and equipment resources through warehouse, ramp and office facilities to maximize productivity
  • Monitoring of sickness on a shift to shift basis, ability to conduct sickness interviews together with a thorough knowledge of the disciplinary process/procedures
  • Maintaining compliance in Health & Safety, Training and Quality whilst ensuring the relevant statutory, regulatory and company policy requirements are met
  • Maintaining excellent communication with all relevant stakeholders
  • Monitoring and control to ensure smooth operation of Reception
  • Monitor and control site security in line with CAA and Company requirements.
  • The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

  • High School diploma or higher
  • Minimum of 5 years experience within the industry
  • Thorough working knowledge of Cargo, Warehouse and Ramp processes
  • Effective leadership, organisational and communication skills, consistent with a very busy 24/7 Cargo Operation
  • Excellent knowledge of the Operation Office function
  • Good working knowledge of PC systems and Microsoft Office
  • Customer focus and quality awareness with high standards of quality and service level goals
  • Strong resource management and interpersonal skills
  • Ability to work in inclement weather