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Duty Manager (IslinAngel672)

Virgin Active, City of Westminster

Duty Manager (IslinAngel672)

£28000

Virgin Active, City of Westminster

  • Full time
  • Permanent
  • Onsite working

, 13 Nov | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: ceec6604952d4ca1b0d87986fddfbe19

Full Job Description

  • Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.
  • Plans and prepares work schedules and assigns crew members to specific duties.
  • Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.
  • Directs compliance of crew with established company policies and procedures.
  • Address gaps/concerns identified through store audit.
  • Maintains appropriate staffing levels.
  • Provides leadership, coaching, development and motivates crew members.
  • Is a people's person with good customer service ability.
  • Timeously completes management tasks and checks.
  • Maintains appropriate stock levels through ordering, receiving and rotation processes.
  • Ensures correct portioning standards are followed for all products and services.
  • Performs regular stock-take procedures and readily addresses variances.
  • Executes sales promotion activities and directs crew members for merchandise displays.
  • Manages controllable cost against set budgets for the store.
  • Monitor expenditure of all costs within the store, ensuring all budgets adhered to.
  • Recruit and Interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.
  • Addressing complaints and resolving problems.

    A friendly, calm and approachable nature with the ability to act quickly and effectively
  • Excellent attention to detail - nothing gets by without you noticing!
  • Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
  • Confident in your own ability to act as a leader and an ambassador of the KAUAI brand
  • Performs well under pressure in an organised manner
  • Acting as a member of one team with one goal, Three years related experience and/or training.
  • Espresso Machine knowledge handy.
  • Knowledge of food preparation
  • Food Hygiene Certification

    30 days annual leave
  • Pension fund
  • 50% discount on Kauai meals while on duty

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