Duty Mental Health Practitioner

The Community Mental Health HUB is looking to recruit a full time Band 6 Mental Health Practitioner to support the duty system.

The HUB duty system is available for all service users accepted to the HUB for support in the absence of their keyworker/a keyworker, along with liaising with families, carers and other professional agencies.

This is a full-time post consisting of 37.5 hours per week, 9am to 5pm Monday -Friday but we also have a part time post available at 22.5 hours per week.

You must be innovative, have good communication skills, be approachable and committed to providing a quality service to our service users and their carers/family.

We are looking for someone who wants to grow and develop their knowledge and skills by working closely with colleagues, sharing experience and knowledge, being a reflective practitioner who continues to learn from the team and each other.

You will be part of a multi-disciplinary team working with other community-based services, supporting service users with a range of mental health needs at varying stages of recovery.

As a valued member of the team you will have an opportunity to shadow in other areas of the Mental Health HUB and wider service, as part of the induction process., The function of duty is to provide timely support and assistance to clients who are struggling with their mental health and experiencing emotional distress. These clients will be under the care of the Hub and may have a Keyworker or be awaiting intervention. This support may include:

• Emotional support: Offering a compassionate and non-judgmental presence to clients, listening to their concerns, and providing reassurance.



• Assessment: Conducting brief assessments to understand the client's current mental health status, risks and determine appropriate interventions.



• On-going Support: Connecting clients with additional resources, services or support groups, for ongoing care and assistance.



• Psychoeducation: Providing clients with information and resources to help them better understand their mental health issues and develop coping strategies.



• Collaborative problem-solving: Supporting and encouraging clients to identify challenges and develop effective coping strategies and plans to address their needs and goals.



• Home visits: May be required prior to referring to the Crisis and Home Treatment Team (CRHTT).


Overall, the duty provision plays a crucial role in offering support and assistance to clients in distress, helping them navigate their mental health challenges and access the appropriate resources for ongoing care and support.

We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patients own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We're always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee were hoping to find our future leaders and well support our staff by providing opportunities to develop your career. With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.