DWP Resourcing Policy, Projects and Governance Manager

The Resourcing Centre of Expertise (RCoE) is a small team within the Department for Work and Pensions (DWP) whose purpose is to use resourcing expertise, insights, and tools to enable the attraction and retention of people with the right skills and experience, and who are representative of the communities we serve, to support delivery of DWP’s Departmental Plan.
The team has a wide-ranging impact, leading activity on resourcing policy, corporate recruitment attraction, diversity in recruitment, resourcing governance, and resourcing projects.
Colleagues from across DWP approach us for expert advice and guidance on resourcing policy and recruitment approaches and methodology.
As the Resourcing Policy, Project and Governance Manager you will be the first point of contact for our internal DWP customers, expertly signposting them to the appropriate policies and providing information and advice to enable them to progress their recruitment campaigns and resourcing activities.
The role is critical in ensuring high profile activities, and team priorities, progress to timescale through effective management of plans and governance products; reporting compliance to a wide range of senior DWP stakeholders and providing assurance across all delivery strands in the team.
There may also be opportunities to be part of, or lead, a project to consider new ways of working and innovative recruitment methods.
If you have exceptional written and verbal communication skills, outstanding organisational skills, and enjoy working in an ever-changing, fast paced environment, we would love to receive your application.
Shaping policy that touches lives across the UK. That’s our purpose. Find out more about working in DWP here, + Responsible for developing a new resourcing policy query management approach in DWP; providing a gateway to specific expert advice for complex resourcing queries.
+ Analysing resourcing queries received and where possible resolving them directly with internal DWP customers; or escalating more complex queries to the Resourcing Policy Leads to progress.
+ Developing and maintaining a cross-team knowledge bank of previous policy advice, guidance, precedents and legal opinions.
+ Interpreting and analysing data, insight and evidence to understand performance across recruitment activities and policy queries; using insight to identify whether amendments to resourcing policy are required.
+ Ensuring compliance with Civil Service Commission Recruitment Principles, DWP resourcing policies and employment law, proactively addressing issues and escalating concerns where required.
+ Maintaining deputy director led plans, ensuring alignment with wider People Services and Resourcing (PSR) and People and Capability Directorate plans, and team governance products in line with project management principles.
+ Working collaboratively across the team, department and other government departments to understand and share wider resourcing trends.
+ Potential opportunities to be part of, or lead, resourcing projects and pilots, to improve DWP resourcing policy and procedures and recruitment approaches., Please see the candidate pack for further details around what this will entail and for more details about the selection process.
Sift
The written sift will be conducted using evidence from your CV and your Personal Statement. Your evidence will be assessed against the Key Criteria within the responsibilities section of this advert.
Should a large number of applications be received, an initial sift may be conducted using the lead criteria below:
+ Have experience of Civil Service Resourcing, and/or wider Civil Service HR policies, in an advisory capacity; resolving customer queries and concerns quickly in line with written policies, legal advice, employment law and Civil Service Commission Recruitment Principles.
A minimum score of 4 – ‘Acceptable Demonstration - Adequate positive evidence and any negative evidence would not cause concern’, is required for each of the key criteria. If you do not achieve the minimum score of one or more of the criteria, you will not progress to the next stage.
Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
The interview
This will consist of a blended interview via a live video link using MS Teams. You will be required to give a presentation during the interview, and we will provide further details of the presentation requirements ahead of the interview.
The full interview will take between 35 – 45 minutes.
A blended interview aims to be more of a conversation, offering a more inclusive approach. Strength and Behaviour based questioning explores what the candidate can and has done, and their potential.
To help you prepare and settle into the interview you will be sent the behaviour questions in advance of the interview, 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and strengths.
Please see the Candidate Pack for sift and interview dates. Please note that dates for sift, interviews and results are only indicative at this stage and could be subject to change.
Please be aware that this role can only be worked in the UK and not overseas.
Further information
Find out more about Working for DWP
A reserve list may be held for a period of 6 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

+ Have experience of Civil Service Resourcing, and/or wider Civil Service HR policies, in an advisory capacity; resolving customer queries and concerns quickly in line with written policies, legal advice, employment law and Civil Service Commission Recruitment Principles (Lead Criteria).
+ Have experience of working autonomously at pace with responsibility for managing busy and varied activities on a daily basis, responding flexibly and prioritising activity based on emerging business challenges.
+ Strong stakeholder management skills with the ability to build and collaborate with a broad and trusted network to deliver work priorities.
+ Excellent written and verbal communication skills and able to challenge and influence at all levels.
+ Have excellent organisational skills, able to plan meticulously, to ensure the team delivers in line with their governance and assurance requirements.
+ An ability to interpret and analyse data and insight to inform decision making and/or proposals for improvement., + Managing a Quality Service
+ Communicating and Influencing
+ Delivering at Pace
+ Making Effective Decisions

DWP have a broad benefits package built around your work-life balance which includes:
+ Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
+ Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
+ Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
+ Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
+ Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
+ Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
+ An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.