E-Rostering Admin Assistant

Are you passionate about customer service and working in a service desk environment supporting your colleagues and service users? If so, we have an exciting opportunity for an administration assistant to join the team supporting e-Rostering and overseeing the system service desk., The Department are the expertsystemadministrators and users of the e-Rostering system and associated modules, includingSafecare,ESRgo,TimeClocksand Medics on Duty. Theyare responsible forundertaking all system configuration, support, data analysis and reporting to maximise the benefits and ensure it is fit for purpose and supportsoptimumand efficient staffing requirements.

You will be inputting data into the central rostering systems, so you must be able to maintain accuracy and have an eye for detail. You will be answering the phone and email queries and questions from managers and users. You will be expected to provide excellent customer service and help the users get the best from the systems we have in place. You will already be able to use Excel, Word and other MS packages and be willing to learn about our e-Rostering and ESR systems. Full training is provided in our E-Rostering system.

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please note:
• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.