Early Diagnosis Support Worker Liver Team

The post holder will be an integral part of the Liver Specialist Team, who assists, supports and co-ordinates the pathways for patients undergoing investigations and management of liver disease. A large part of the role is providing administrative and coordination support to the consultants, nurse specialists, patients, families, and other staff involved in liver team. The successful applicant will ensure the efficient channelling and close co-ordination of the patient's pathways ensuring robust communication between medical staff, GPs, patients, relatives, members of the public, specialist centres and other disciplines within the Trust. The post holder will use IT skills, manage databases, access a range of hospital systems, respond to non-clinical enquiries which may be raised through email and telephone.,

• Registration of patients onto relevant databases ensuring all patient data both clinical and personal is electronically and accurately recorded.
• Undertake tracking of HCC surveillance patients which supports early diagnosis of cancer and reduce cancellations/DNAs
• Arrange and book appropriate outpatient appointments/follow ups.
• Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit and outcome data.
Manage and support clinic templates, supporting in patient DNA rates.
• Diary management and inbox referral triaging.
• Ensure investigation reports are obtained, shown to medical staff, action taken and filed in patient case notes as soon as possible.
• Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
  
  The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity. The post holder will have excellent communication skills and be willing to undertake on-going training and development.
  
  Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements:
• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme