Early Pregnancy & Gynaecology Emergency Clinic Administrator

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.
Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values, To support the triaging of referrals by liaising with key clinical staff
Manage patient communications both via telephone and through Trust systems to create letters, emails and text reminders
To act as a point of contact for queries from clinical and non-clinical staff
Liaise with clinical and non-clinical teams across the Trust via telephone and email
Communicate changes to clinics and appointments to patients as instructed, often at short notice.
To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner.
Ensure clinic lists are effectively utilised in discussion with the appropriate clinician and manager, and rebook any cancelled appointment slots
Attend appropriate meetings as required by the role's line manage
Assist in training of new members of the team.
Receive referrals from primary care and other sources and register referral details onto the Trust's PAS system in accordance with the Trust's Outpatient Standards. Took patient appointments by telephone and arrange appointment related services as and when required (E.g. transport and interpreting services)., the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge., We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
· As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge.
· The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
· UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
· To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
· If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
· The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
· By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
· Please be aware of scams - unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

We are looking for an enthusiastic, highly motivated, flexible and organised person to join our team at St Michael's Hospital as a Early Pregnancy & Gynaecology Emergency Clinic Administrator.
If you enjoy working with a wide variety of people, can work accurately and meet tight deadlines, and would like to work within a busy hospital setting, we want to hear from you.
The post holder will require excellent communication skills, the ability to work under pressure and good organisational/interpersonal skills. They should also be able to independently manage their own workload.
This is a full time, Band 3 post working Monday to Friday - ,8.00 a.m. to 4.00 p.m.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting