eBilling Support Analyst - Leeds - 2 roles available (November start dates)

As an eBilling Support Analyst, reporting to the Billing Manager, you will work closely with the wider Finance Team to support the firms end-to-end eBilling process - from client implementation, through to successful delivery of the eBilled invoice to the client.

Your role as an eBilling Support Analyst is an integral role within our International Operations Team and your responsibilities will include:

• Support and maintenance of complex relationships with clients and key stakeholder groups including Practice Groups, Working Capital Management, Finance Operations, IT, Global Client teams and 3rd party suppliers


• Accurate input and maintenance of data in vendor systems such as Legal Tracker, TyMetrix, Collaborati and CounselLink amongst others


• Timely and accurate submission of invoices to the appropriate platforms


• Reporting, monitoring and resolution of any invoice rejections


• Maintenance of eBilling mailboxes responding to queries on a timely basis


• Provision of effective training and support to Billing teams, both in the UK and our International Offices
  
  You will have previous experience of working in an eBilling function within a professional services environment, with exceptional attention to detail and an eagerness to learn new systems and develop new skills.


• You will display a proactive approach to problem solving and be able to identify risks and issues that may impact our clients and services, developing and enhancing the eBilling process to improve efficiency and quality.


• Possess excellent communication skills, capable of interacting effectively at all levels with various stakeholders within the firm and externally with clients/vendors.
  
  We are Eversheds Sutherland, a global law firm, with 5,000+ colleagues in more than 30 countries. We're full service with deep niche and sector experience. Whatever challenge, wherever in the world, we're equipped and ready to meet it. We live our values, we're purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We're ambitious for our clients, our communities - and for you. Whether you're starting out on your career or well established, whether you're a lawyer or in business services. If you're looking for what's next, we are too.


What to expect

For business professionals, our environment is highly collaborative with value being placed on diversity of ideas, skills and mindsets. Not least yours. It's energetic, fast-moving and there's always something new to get involved in. You will get exposure across geographies and the firm as a whole. The future is a place of opportunity. Focusing on your success and for what's next, will ensure you thrive too., At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We're fair, transparent and equitable


• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance


• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working


• We support your health and performance through our dental, healthcare and wellness support


• We support everything you are and all you bring through our powerful commitment to diversity and inclusion


• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs


• We provide experience and opportunity through international and cross-function exposure


• We provide an opportunity to give back through our pro bono work and community engagement


• We help you plan ahead through retirement planning, insurance and assurance


Diversity and inclusion

At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients' goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.