eCommerce Operations Co-Ordinator - Leeds

Do you want a new challenge in a growing, fast-paced environment? Do you have passion for E-commerce and experience in Last Mile Operations?

If so, this could be the role for you! We have an exciting opportunity to join our Online Last Mile team.

As the Operations Co-ordinator, you will play?an integral part in the development of the George.com last mile strategy, analysing how, when and where customer orders are collected and delivered. Reporting into the eCommerce Operations Manager you will identify opportunities to enhance proposition and support the execution of projects which will drive the continued growth of George.com.

George.com is an integral part of the wider George growth strategy. As the ecommerce landscape continuously shifts, George.com must adapt alongside it, making for a dynamic, innovative, and fast-paced working environment.??

To set the Online commercial strategy for George Clothing womenswear products, driving sales and profit for the channel, monitoring sales, key metrics and promotional activity. Working in partnership with strategic, digital and trading teams to define and execute the womens online strategy.

• Develop and own industry proposition reviews to benchmark service and understand market trends.


• Support the day-to-day decision making on propositional changes and update system settings to reflect any changes.


• Create a comprehensive overview of performance metrics across George.com which drives accountability across the respective business units.


• Identify opportunities to enhance the George.com customer experience from checkout to collection.


• Support the development of Click & Collect customer propositions in new and existing Asda locations.


• Develop new proposals for customer delivery options.


• Support project execution and monitor KPIs against business cases.


• Support the planning of last mile demand and peak period proposition.


• Build relationships with cross-functional teams to facilitate the delivery of step change and continuous improvement projects.


• Maintain project documentation to aid projects to be delivered on time and on budget.
  
  You will have a background in eCommerce or logistics.


• Comfortable working with large data sets, analysing data and identifying trends.


• Ability to execute development projects which are aligned to the corporate strategic plan.


• Able to develop collaborative working relationships and influence across a large cross-functional network.


• Able to provide clear and concise recommendations from your analysis.


• Strong written and verbal communication.


• Comfortable with ambiguity and will work collaboratively across functions to develop innovative solutions.


• Project management training is desirable but not essential.
  
  We conduct £300m worth of transactions every week. Our website handles over 2 million transactions a month. We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do.
  
  Hybrid and flexible working - everyone is looking for that work/life balance and Asda have it on point. Flexible working meaning you work where it works to meet both your needs and the business needs.


• Discretionary bonus - Rewarding you for your hard work and efforts.


• Company Pension Scheme matched to a limit - Looking forward to the future.


• Minimum 24 days annual leave per year plus 8 bank holidays - Making sure you take time for yourself and switch off.


• 4 weekly pay - which means you get an extra payday a year.


• Digital GP and Wellbeing sessions - Asda genuinely cares so we create a culture where our people can perform at their best, the physical health and mental wellbeing of all our people is very important to us.


• Discount off your shopping at Asda and George - with extra discounts running throughout the year - really makes a difference, saving the colleagues an average of £700 a year.


• Career development and apprenticeship and graduate schemes - we want our colleagues to excel and grow with our business.


• Free city centre parking - you can also use it outside working hours.


Plus, much more!, Our hybrid way of working gives you the choice to work where it works.? This enables you to?chose?where you'll be the most effective.? It offers a mix of working from home and in an office environment that works best for you and your team.?
You will also get an excellent benefits package including;-


• Discretionary company bonus


• Company pension up to 7% matched


• 10% colleague discount, free parking and many additional rewards.