Ecommerce Support
Careers Jaguar Land Rover, Lighthorne, Warwickshire
Ecommerce Support
£42500
Careers Jaguar Land Rover, Lighthorne, Warwickshire
- Full time
- Permanent
- Onsite working
Posted today, 26 Oct | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
job Ref: 22e2a53f7568427e8f89c18489334e8c
Full Job Description
- Resolve end user enquiries, technical issues, and support requests related to the Experience Ecommerce tech stack
- Onboard new Experience Operations and deliver training for all end users
- Generate reports and analyse data, providing recommendations for optimisation where appropriate
- Configure booking platform, transactional emails and product descriptions to go on sale
- Website management and optimisation
Meticulous attention to detail - Customer service experience or stakeholder/client management
- Experience of writing reports and making data-driven recommendations
- Strong problem-solving skills
- Experience of writing briefs for third party agencies and managing projects through to delivery with them