Ecommerce Support

£42500

Careers Jaguar Land Rover, Lighthorne, Warwickshire

Posted today, 26 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: 22e2a53f7568427e8f89c18489334e8c

Resolve end user enquiries, technical issues, and support requests related to the Experience Ecommerce tech stack
Onboard new Experience Operations and deliver training for all end users
Generate reports and analyse data, providing recommendations for optimisation where appropriate
Configure booking platform, transactional emails and product descriptions to go on sale
Website management and optimisation

Meticulous attention to detail
Customer service experience or stakeholder/client management
Experience of writing reports and making data-driven recommendations
Strong problem-solving skills
Experience of writing briefs for third party agencies and managing projects through to delivery with them