ED Administration Clerk

We are currently looking for flexible and hardworking individual, to join our team of valuable and conscientious administration staff. The Emergency Department is a busy and demanding area of work but can offer great job satisfaction to its staff. The role will involve:-

• Data entry of patient's information,
• Clinic booking,
• Scanning Patient information and admissions,
• Working with a team of Nurses and Doctors to provide a high standard of all aspects of care to all of our patients and their relatives.
• Working rotational shift patterns over 7 days
  
  You must have a flexible approach to working in order to meet the needs of the service. The role will include rotation to early, late and night shifts and it is therefore essential that when applying you are able to meet the required shift patterns.
The role is 'front of house' and the successful candidate will need to provide high level customer service at all times and possess excellent communication skills, be of smart appearance and professional at all times. Previous experience within a similar setting or busy reception area is essential, Keyboard skills are essential and full training will be given to become familiar with systems operated within the unit.

St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission. We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit. Our '5 Star Patient Care' strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time. Our latest achievements include:
• Acute Trust of the Year - HSJ Awards November 2019
• Trust rates Outstanding by the CQC - Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
• Best acute Trust in England for quality of care for the 3rd year running (NHS Staff Survey)
In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;
• Quality of care
• Staff engagement
• Support from managers