Education and Engagement Assistant

The Chamber and Participation Team (CPT) brings together all the disciplines that support the House of Commons Chamber within one clear structure. The procedural offices that facilitate the core function of legislating, the operational teams who focus on ensuring that the Chamber runs effectively and efficiently, and the public-facing teams who promote Parliament's role and seek to engage citizens across the UK with parliamentary business., The Parliamentary Education Centre aims to inform, engage and empower young people in the work of Parliament, politics and democracy. The Education Centre hosts up to 80,000 students per year through onsite and online tours, workshops and special events Programme. We provide resources at the end of each workshop to teachers to increase their knowledge and understanding of the role, work and history of Parliament. We work closely and support the MPs and Peers in their work with young people. The Education and Engagement Assistant will be to deliver high quality and engaging face to face and virtual tours and workshops of the Palace of Westminster across the formal learning age range for all UK schools, supporting subjects such as Citizenship, History and Government and Politics (or their equivalent). responsibilities will include:

• Warmly welcoming visiting school groups to Parliament, this includes briefing groups on arrival, informing them of important security and health and safety information.
• Deliver on-site and online tours and workshops of the Palace of Westminster to groups of young people aged 5-18 and their accompanying adults.
• Facilitate short introductions to a 15 minute 'Story of Parliament' film in the Education Centre immersive space which introduces school visitors to the Palace of Westminster, Parliament, and democracy.
• Work alongside security and other staff following agreed procedures for efficient access and visitor flow; visitor comfort and safety; and the security of the building.
  
  To be successful in this role you will demonstrate:
• Ability to deliver/present educational content to an audience in an engaging and interactive manner
• Ability to work successfully within a team, whilst upholding the values of equality, diversity and inclusion.
• Experience of delivering excellent customer service in a pressurised visitor environment and prioritise tasks
• An understanding of why school visits to Parliament are important., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

In addition to your salary, we offer an attractive range of benefits including:
• 30 days' annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.