EHR End User Technology Lead | University College London Hospitals NHS Foundation Trust

As the End Users Technology Lead, you will represent the EHR technical platform team on End Users Technology. You will lead your team in providing an excellent technical service in this area, providing mentorship and guidance for your team, setting priorities, and managing their day-to-day workload. - Manage the technical support service of End User Technology and Devices - Maintain and develop processes that supports an effective service and prompt response to support requests and incidents. - Provide mentorship and support for members of the team - Hands on troubleshooting, problem solving and technical support across the trust. - Participate in technical changes and project activities, acting as function lead and technical expert in the area - Maintain excellent relationship with stakeholders in hospital areas. - Effective management and escalation reporting to senior management as appropriate

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing), We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description. Come and bea part of the best NHS trust in England to work for, according to our staff
• UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust
• In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row.
UCLH top trust to work at in England - for the second yearrunning!University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.