EHR Senior Project Support Officer | Royal National Orthopaedic Hospital NHS Trust

The EHR Business Transformation Project Support Officer role will work with the EHR Business Transformation Workstream Leads and Information Officers to support the Business Change Management, Engagement, Communications and Benefits initiatives.

The post-holder will act as a project management specialist within the
Business Transformation Workstream will act as a project specialist and help embed excellent project management approaches to deliver these workstreams on time and to quality. They will work closely with members of the Information Officers, Business Transformation (Business Change, Engagement and Benefits to provide practical administration and project management support, such as meeting organisation and notation, dependencies actions and risk tracking, updating project plans. This will include tracking risks, project plans, dependencies., RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more
information, please access the following link:https://www.rnoh.nhs.uk/

To communicate effectively to relevant stakeholders.
To provide regular project updates, monitor progress against plan, highlight reporting packs, delivery of the project and post project review to the Programme Board.
To provide written reports at agreed periods of time on the measured
success of the Workstreams and their constituent parts
To build effective relationships with internal staff and external partners to facilitate optimal joint working to create innovative ways to support
development and implementation of improvement projects and programmes.
The post holder is required to deal effectively with staff of all levels
throughout the Trust as and when they encounter on a day-to-day basis. In addition, the post holder will deal with the wider healthcare community and external organisations such as UCLH and Epic . This will include verbal, written and electronic media.
Prepare and present written and oral progress reports setting out progress in relation to the work and learning and alerting the stakeholders to issues requiring discussion and decision.
Sustain effective working relationships with the operational and clinical
teams across the Trust.
Supporting the Project Manager with the management of the Risks and
Issues logs
Ability to successfully collaborate with others of different skill sets,
backgrounds and levels within and external to the organization in
sometimes contentious & challenging situations.
The post holder will need to be able to communicate effectively with a wide range of people and will need to be able to present information in a variety of ways to both large groups as well as on a 1:1 basis.
At times, the post holder will be required to use persuasion, negotiation and influencing skills to ensure the correct outcome is achieved.

Job Title EHR Senior Project Support Officer
Ref No RNOH1145
The post holder will be required to maintain and build upon internal/external relationships, to communicate effectively with key stakeholders. This includes taking responsibility for handling complex, sensitive queries and information, in a tactful, diplomatic and empathic manner and adhering to the organisations standards of customer care.

Disability Confident
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