Elective Access Officer | North Middlesex University Hospital NHS Trust

The Post holder will be responsible for investigating patient pathways in
accordance with national and local guidance, and validation of data used to measure the Trust's compliance with Referral to Treatment (RTT) national returns for admitted, non-admitted and incomplete performance. They will provide timely information to Trust Managers to ensure national targets are not breached.

The post holder will work to ensure completeness and quality of data, using all networks and resources to expedite efficient patient pathways. The post holder will support the management of referrals through the E-RS system. They will provide clear guidance and training to all staff on effective validation of RTT data and complete audits as part of a continuous cycle for improvement in data quality and pathway monitoring.

Provide administrative support at meetings relating to 18-week pathways and provide statistics and information as required for Access and Performance meetings.

To prepare RTT report for discussion and analysis at the weekly PTL Meeting.

To conduct weekly and monthly audits on RTT pathways, data quality and
the on-hold, no-capacity reports.

Effectively coordinate the tracking of the administrative pathway to ensure that all steps on the patient pathway are booked and recorded appropriately.

To support service improvement to streamline all steps on the patient
pathway and improve the quality and timeliness of patient care.

To develop a good understanding across a range of Health Record functions including locating and retrieval of case notes, using numeracy and analytical skills in tracking and locating them.

To ensure all data relating to the monitoring of the 18-week pathway for patients is collated and processed in accordance with national and local
timescales for submission of data.

To have knowledge and understanding of operational processes, practices, protocols and new legislative changes in particular around 18-week pathway rules and RTT measurement.

North Mid is part of North Central London integrated care system - consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS's, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches.

We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George's University Grenada, and for nursing and midwifery students from Middlesex and City Universities.

Take a tour of our hospitalhere

To assist operational managers in the validation and performance
management of PTL monitoring, ensuring booking, data recording, clinic and elective admissions outcomes of the patient pathways are proactively
managed to achieve 18-week targets.

To ensure that all patients are tracked effectively throughout their 18-week episode of care and that any problems and blockages are identified in a timely way for remedial actions that ensure patients don't breach their 18 Weeks and other Access targets and KPIs.

To validate patient pathway reports in time to meet the weekly and monthly timescale for the submission of RTT data.

Where appropriate to liaise with other departments and external providers for patients being referred as an onward/tertiary referral ensuring the patient journey is planned booked and coordinated within a specified time limit.

To routinely monitor and validate the open patient pathways - including but not limited to Outpatient Waiting list, Inpatient Waiting Lists, RTT Incomplete waiting list - for inaccuracies, inconsistent and incomplete data and amend accordingly.

To highlight potential breaches to patient pathway coordinators/booking and admissions staff in order to bring forward appointment/admission dates.

To support the management of the Trust e-RS system, and effective
processing of referrals received through the system.

Make transactional changes on Trust systems in line with RTT guidance and the Patient Access Policy.

The post holder must have good organisational skills to ensure the validation deadlines are met for the weekly and monthly targets.

To undertake specific patient pathways projects and other duties relevant to the post as directed by the Head of Elective Access.