Elective Access Receptionist

The Elective Access Reception Service is responsible for providing an efficient and high-quality Elective Access Reception Service to support the trust. Ensuring a comprehensive and confidential service is delivered to patients, relatives. Support and work with other disciplines of staff and provide a friendly and approachable patient reception service.

The service operate extended hours in the evenings and at the weekend to ensure wider patient access. The post holder will be required to work flexibly to cover these hours of operation and will be expected to work in receptions at North Manchester General Hospital and at The Victoria Breast Unit at the Royal Oldham Hospital to reception MFT clinics when cover is requires for staff absences., Develop and maintain effective relationships with users of the Reception Service through excellent communication and customer service skills particularly colleagues with the Health Records and wider Booking and Scheduling Team.

MFT is England's largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We're creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you'll benefit from a scale of opportunity that is nothing short of extraordinary.

We've also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we've launched in September 2022.

We're proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What's more, we're excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.