Elective Bookings Officer
Frimley Health NHS Foundation Trust, Frimley, Surrey
Elective Bookings Officer
Salary not available. View on company website.
Frimley Health NHS Foundation Trust, Frimley, Surrey
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 4 Jan | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 0f168324df46472c9b00c5533dd948d0
Full Job Description
An exciting opportunity has arisen for a Elective Bookings Officer to join the Surgery Waiting List Bookings Team at Frimley Park. This post is based at Unit 5, Albany Park. The post holder will be expected to undertake a variety of tasks across all aspects of Inpatient procedures bookings and rescheduling. The successful candidate will be expected to work independently and also as part of a team.
The ideal candidate will possess: - good communication skills, handling both internal and external telephone calls- a flexible approach to work and the ability to work independently and as part of a team. An eye for detail in data collection and recording, and an awareness of local and national targets . This post is an excellent opportunity to develop skills working within the Elective bookings team in a band 3 job role.
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We brought together Heatherwood and Wexham Park Hospitals NHS Foundation Trust and Frimley Park Hospital NHS Foundation Trust to create Frimley Health NHS Foundation Trust on 1 October 2014.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Detailed job description and main responsibilities
To communicate with patients in an efficient and courteous manner to arrange, modify or cancel their inpatient procedures. Generating patient admission letters from the computer system and updating records accordingly. Ensuring all records and requests are dealt promptly and accurately filed and maintained. To adhere to the Trust Access Policy when patients do not keep appointments or wish to delay appointments or treatment. To ensure patients are booked within their targets dates unless the patient chooses to wait for their procedure.
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR - Epic - went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
About this company
Frimley Health NHS Foundation Trust
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