Electoral Services Officer FTC

An exciting opportunity has arisen to join the Electoral Services Team to cover maternity leave. We're looking for a highly motivated, approachable, and enthusiastic team player to join our busy Electoral Services Team as an Electoral Services Officer. You will deal with the electoral registration process, including preparation, publication, and maintenance of the register of electors, providing advice to electors and will be central to preparing for elections and referendums. Answering telephone calls, emails, and face-to-face enquiries from the public. Working in Electoral Services places you at the heart of local democracy in a fast paced, interesting, and unique area of work.

We are looking for a confident, articulate person who can demonstrate previous experience working in Electoral Registration and Elections. You'll also have a keen eye for detail and the ability to maintain a high degree of accuracy whilst under pressure and working to defined deadlines. You will have a sound working knowledge of Word, Excel spreadsheets with experience of using Xpress Register and Xpress Management, or similar Electoral Management system highly desirable. The ability to remain calm and confident when dealing with challenging customers, resolve issues and complaints by negotiation. A flexible approach and being prepared to work outside of normal office hours, including evenings, weekends, and Bank Holidays particularly during the annual canvass and in the run up to elections., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Maidstone Borough Council is a confident organisation with ambition and aspirations to deliver high quality services to our residents and local businesses. We strive to make the borough an attractive place for all and secure a successful economy. We continue to build on our strengths - assets, knowledge and expertise and our track record for innovation and improvement to create a financially sustainable future so that we can continue with our undiminished plans. We will only achieve the results we are aiming for through the talents and hard work of all our people. You are encouraged to become part of our vision and in return you can expect support, training, and fair reward from us. We will give you the opportunity to develop the skills to do your job well and create a positive working environment where your ideas about improving how we do things are valued and we manage the changes needed for new ways of working well.

This is a part time role working 30 hours per week on a 12 month fixed term contract., At Maidstone Borough Council we recognise the importance of flexible working and the benefits this can bring to both our staff and the Council. We know that by offering employees a range of flexible working opportunities we can positively impact their wellbeing and engagement, and drive productivity in return. As such we have developed a highly flexible hybrid working policy, alongside our flexi time and flexible working policies, enabling staff to shape their working patterns around building a greater work life balance. Our Offer: A range of benefits including:

• Flexible hybrid working opportunities.
• Generous holiday entitlement which increases after 5 years LG service plus bank holidays with the option to buy additional leave.
• Additional 3 days leave given to enable a close down of the offices between Christmas and New year.
• Free parking
• Range of flexible working opportunities to accommodate people's home/work life balance including compressed hours, 9-day fortnight, part time.
• Invitations to staff events to celebrate success and support wellbeing that include holistic therapies and outdoor activities
• Employee Assistance Programme which provides confidential & independent information and access to counsellors
• Local Government Pension Scheme (LGPS) with valuable life cover and financial protection for your family.
• Life Assurance - three times your annual salary (for members of the LGPS)
• Season Ticket Loan - to help with the cost of your rail/ bus journey, to & from work
• Lease car salary sacrifice scheme allowing you to lease a brand-new car. The monthly fee includes insurance, servicing and road tax.
• Annual flu vaccine
• Cycle to work scheme
• Staff benefits discounts on leisure, eating out, holidays and shopping
• Excellent learning and career opportunities for committed individuals
• A professional fee payment, if required for the role
Selection Process: Following the submission of your application form, it will be reviewed by the recruiting manager. Those that are successful in securing an interview can expect job specific interview assessment, followed by an interview. Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employee and volunteers to share this commitment. Make a difference - work for your local council.