EMEA Facilities Manager

Develop and maintain positive relationships with the client becoming trusted advisor.
Prepare monthly status reports covering operational activities and related costs; spend versus budget, service levels, key performance indicators, open work orders and customer satisfaction issues. Hold monthly performance review meetings with client per contract.
Analysis of cost performance data and maintenance practices in order to reduce maintenance expenses and Improve overall service levels.
Hold regular documented operational review meetings with FMs to ensure activities carried out at property level are in line with overall safety, operational and financial goals.
Work with FMs to conduct regular contractor reviews covering, HSSE, work quality, costs performance metrics and customer satisfaction issues.
Conduct visits at regional sites located throughout EMEA as and when required.
Support CBRE and client audits.
Producing monthly evidence/data to support Operations Lead monthly review with client.
Effectively engage all associated client key stake holders that are associated with required performance, product quality, environmental, stock reconciliation, distribution, etc.
Ensure all client and CBRE policies and procedures are being followed.
Supports Regional/Global procurement initiatives/deliverables working with Regional Procurement Manager.
Establishes and reviews Property Management site procedure playbooks to ensure consistent performance delivery.
Supports account management team to monitor and modify the services deliverables in accordance to the change of client's business needs
Consistently encourages and introduces innovation to ensure optimal service delivery through the latest on the market products and services.
Maintains close working relations with Engineering and Project Management to ensure any works/projects are delivered seamlessly
Acts as single point of contact for Facility Management to the local EMEA Teams and to keep abreast of all legislation affecting the different Countries within the property portfolio.
Maintain effective communication on all compliance and risk matters with the account team and customer.Skills

Knowledge and awareness of the facilities management industry
Bachelor's degree or equivalent.
5+ years operational experience with emphasis on integrated real estate services
Project and/or property management background with financial skills
Highly computer literate in MS Office applications
Good communications skills (verbal and written) & utmost integrity in data reporting and activities
Strong management and organisational capabilitiesAbout CBRE

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting an EMEA Facilities Manager to join our global account team based in London. As an EMEA Facility Manager, you will manage many functions of building operations and maintenance for a facility, campus, or portfolio of buildings and ensure the Account complies with all Property related technical legal/statutory, contractual and client requirements., As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE."