Emergency Department Coordinator / Receptionist

We need your administrative skills in our Emergency Departments! It is really vital that our patients flow through the department and are either discharged or admitted promptly and accurately. To do this we need to increase our team of reception staff in Tunbridge Wells Emergency Departments to provide the administrative support to enable this flow. You will be working on systems such as Teletracking (bed management), Sunrise (electronic patient record) and other IT systems., The purpose of this role is to provide administration support to clinical teams with regards to all aspects of patient flow, using the various computer systems used within both Emergency Departments in the Maidstone and Tunbridge Wells NHS Trust.

As part of the team committed to delivering a high quality Emergency Department service, the post holder is responsible for the organisation and management of an efficient clerical system within the ED's across both sites, the post holder may be required to cover other clerical areas within the directorate as appropriate.

The hours vary from day to night, including weekends and bank holidays on an agreed rota. Currently we offer 6, 8, 10 or 12 hour shifts either day or night, working up to 37.5 hours per week across both sites. The role will also involve working at the front desk booking patients in or liaising with our amazing clinical team and ambulance crews. Come and join the administrative team!

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

The shift patterns will between the hours of the following on a 4 week rolling rota.

08.00-20.00

09.00-21.00