Emergency Department & Urgent Treatment Centre Receptionist

To provide front line assistance to all patients and relatives on arrival to the ( and Emergency Department (A&E) and Urgent Treatment Centre (UTC) , ensuring registration documents detailing patient condition are provided accurately and swiftly and to alert any concerns to nursing staff.To provide an efficient and effective administrative reception service to the Emergency Department (A&E) and Urgent Treatment Centre (UTC) 24 hours a day, 7 days a week. on either site (Royal Sussex County Hospital, Brighton & Princess Royal Hospital, Haywards Heath). You will be working as part of a team and will be expected to work variable day/Twilight and night shifts., To provide an efficient administrative and reception service to the Emergency Department 24 hours a day, 7 days a week, working as part of a team expected to work shifts days/twilights and nights.

Provide front line assistance to all patients and relatives on arrival to the UTC and Emergency Department, ensuring registration documents detailing patient condition are provided accurately and swiftly and to alert any concerns to nursing staff, using good communication and inter-personal skills to interact with tact and diplomacy with relatives, patients and the multi-disciplinary team.

To ensure that patients are accurately registered on the A&E computer system and the Trust systems.

To ensure all aspects of reception administration tasks are completed in a timely manner.

To ensure all ambulance arrivals are processed in a timely manner ensuring accuracy of patient information.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in ourOutstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.As a university trust and a leader in healthcare research, we value learning, teaching and

training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.