Employee Experience and Relations Manager, EXR UK & IE
Amazon.com, Inc, City of Westminster
Employee Experience and Relations Manager, EXR UK & IE
Salary Not Specified
Amazon.com, Inc, City of Westminster
- Full time
- Permanent
- Onsite working
Posted 1 day ago, 6 Nov | Get your application in today.
Closing date: Closing date not specified
job Ref: 4dcee150eed9448fa4fbc96e5aca5ca8
Full Job Description
The UK Employee Experience and Relations (EXR) team at Amazon is seeking an Employee Relations Manager to support Operations in UK and Ireland. This position requires an individual who has significant employee relations / labour relations experience, deep subject matter knowledge, and strong emotional intelligence. As an Employee Relations Manager, you'll play a vital role in fostering positive employee relations and labour relations across the region. You'll collaborate with stakeholders, analyze data, and develop strategies to enhance employee engagement and foster positive relations with third party partners. Your technical skills, combined with strong communication and interpersonal skills enables you to work successfully on a broad spectrum of issues and initiatives across Amazon's wide geographic and cultural scope. The central objective of Amazon's Employee Experience and Relations team is to ensure our organization's treatment of people is fair, respectful, and consistent with our core business values. To support our mission to become Earth's best employer, your responsibilities fall into proactive and reactive categories. You will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating and resolving workplace issues before they reach a level of criticality requiring reactive efforts. You also will work as a project manager on proactive initiatives that improve employee relations and engagement. On a reactive basis, you will work on time-critical and sensitive employee relations and labour relations issues. You will also lead crisis-oriented responses, including de-escalating and resolving workplace issues and managing escalations from senior business leadership, HR, and/or legal stakeholders. You will also work proactively to:
- Partner with business leaders and HR teams to create and sustain positive LR/ER programs and best practices
- Work directly with Amazon employees at all levels to identify, address and resolve concerns through mechanisms like listening sessions, focus groups, conflict resolution, and one-on-one coaching
- Design and deliver positive employee relations trainings and communications
- Conduct, analyze, and action plan from multiple levels of employee feedback and other data to drive and sustain positive employee relations
- Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
- The position can be based in a UK office location and is a full-time position that could require significant travel up to 50% of the time over the course of the year.
Experience in employee relations, labor relations, labor/employment law - Successful record of creating, improving and executing programs at scale
- Excellent judgment and decision-making skills. Proven track record in crisis management and cross-functional collaboration.
- Strong communication, influencing and networking skills.
- Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
- Demonstrated experience producing executive level written materials and presenting before executive audiences
- Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies.
- Willingness to travel up to 50% of the time., Master's degree in Employment Law, Industrial Relations, or related field. Experience in an employee and labor relations strategic role with a focus on pan-EU coverage. Demonstrated ability to efficiently lead and manage complex labour relations initiatives in a multinational environment. Experience supporting large hourly workforces highly desired Sound knowledge of EU labor laws and regulations, including UK labor relations practices. Strong analytical, problem-solving, and strategic thinking skills. Ability to manage complexity and ambiguity in a fast-paced environment. High flexibility combined with excellent social and organizational skills. Resourcefulness and optimization in handling complex and ambiguous situations. Strong team player with fast comprehension and high judgment abilities. Proficient in MS Office applications and HR information systems.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Relevant jobs
- HR / Training / Recruitment Jobs in Bexley, Bexley
- HR / Training / Recruitment Jobs in Bexleyheath, Bexley
- HR / Training / Recruitment Jobs in Bromley, Barnsley
- HR / Training / Recruitment Jobs in Bromley Common, Bromley
- HR / Training / Recruitment Jobs in Camden Town, Greater London
- HR / Training / Recruitment Jobs in City of Westminster
- HR / Training / Recruitment Jobs in Croydon, Cambridgeshire
- HR / Training / Recruitment Jobs in Ealing, Ealing
- HR / Training / Recruitment Jobs in Enfield, Hyndburn
- HR / Training / Recruitment Jobs in Greenwich, Amber Valley
- HR / Training / Recruitment Jobs in Hackney
- HR / Training / Recruitment Jobs in Hammersmith and Fulham, Hammersmith and Fulham
- HR / Training / Recruitment Jobs in Harrow
- HR / Training / Recruitment Jobs in Hillingdon, Hillingdon
- HR / Training / Recruitment Jobs in Hounslow
- HR / Training / Recruitment Jobs in Islington, Leeds
- HR / Training / Recruitment Jobs in Kensington and Chelsea, Kensington and Chelsea
- HR / Training / Recruitment Jobs in Kingston upon Thames
- HR / Training / Recruitment Jobs in Lambeth, Lambeth
- HR / Training / Recruitment Jobs in Lewisham
- HR / Training / Recruitment Jobs in Merton, Oxfordshire
- HR / Training / Recruitment Jobs in Orpington, Greater London
- HR / Training / Recruitment Jobs in Richmond upon Thames
- HR / Training / Recruitment Jobs in Sidcup, Greater London
- HR / Training / Recruitment Jobs in Southwark
- HR / Training / Recruitment Jobs in Sutton, Doncaster
- HR / Training / Recruitment Jobs in Tower Hamlets, Tower Hamlets
- HR / Training / Recruitment Jobs in Twickenham, Greater London
- HR / Training / Recruitment Jobs in Wandsworth, Wandsworth
- HR / Training / Recruitment Jobs in Wimbledon, Greater London