Employee Relations Advisor

The ER Advisor provides an exceptional HR service, delivering quality, consistent advice; sharing knowledge and building the capability of the line managers in the area. The ER Advisor balances a reactive caseload with a proactive approach to reducing issues and delivering appropriate interventions, guiding managers on the best practices to people management. This role also builds strong and lasting relationships with employees and line managers to continually improve execution of HR policy and processes within the business.

We are looking for someone with knowledge of employment law and HR systems and best practice. You will be a well organised, friendly and empathetic individual, able to build positive relationships with employees and line managers around the business. You will have demonstrable experience processing high volumes of work accurately, and will be comfortable working with data and information from multiple sources. Finally, you will have solid communications skills, a high level of written communication and excellent attention to detail.

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you'll receive an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods