Employee Relations Complex Case Manager

The purpose of the role is to manage complex and highly complex Employee Relations casework from start to finish. The role will ensure the provision of an effective, comprehensive and professional employee relations advisory service for individual cases, to the highest standards of quality. The role holder will be the demonstrable example of high quality and timely advice through all mediums., Carry a significant caseload and support managers and the team with all types of complex and highly complex ER casework, including but not limited to disciplinary, grievance, bullying and harassment, sickness absence, performance management and MHPS cases, including supporting managers in the preparation of cases at all stages of the procedure as needed.
In conjunction with the HR Business Partners, advise and support managers and ER colleagues in organisational change, ensuring the formal consultation with staff representatives and staff is carried out effectively and within agreed timescales.
Providing managers and the team with advice and guidance on all aspects of Employee Relations, policies, procedures and good practice.
Coaching and development of individual line managers across the organisation enabling them to increase their competency in dealing with Employee Relations issues, ensuring appropriate consistency across the Trust and protecting the Trust from the risk of litigation.
Regularly research best practice in relation to policy and procedure updates.
To attend formal proceedings in complex disciplinary, grievance, capability cases, in both the capacity of presenting and hearing of cases.
To develop and maintain excellent relationships with all trade unions and workplace representatives through both formal and informal networks., At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.