Employment Officer

Coventry City Council's Migration Team is dedicated to meeting the needs of newly arriving communities and facilitating a successful integration journey into the city. As leaders in the field of refugee resettlement, we provide support to vulnerable individuals through various initiatives, including employment, education, language acquisition and training enabling them to contribute to the economic, civic and social fabric of our vibrant city. With collaborative partnerships and exciting projects, like "My Coventry", ''Mi-Friendly Cities'' and "Step Forward," we celebrate diversity while ensuring everyone's rights and opportunities are valued.

We are looking for a passionate and flexible person with extensive experience of working and supporting refugees and newly arrived communities into work. The successful person will be able to demonstrate how they have enabled individuals from this cohort to successfully access employment opportunities.

You will have experience of working with local employers to assist them to recruit locally focusing on the migrant and refugee community.

You will have excellent communication skills and be able to develop a professional, long lasting and mutually beneficial relationships with local employers and Migration Team partners to ensure maximum promotion of opportunities to refugees and migrants.

You will need to be a self-starter with the ability to engage and motivate people; have excellent interpersonal skills with the ability to communicate at all levels and strong negotiating skills and account management experience. The successful candidate will be able to multi-task, work calmly under pressure and meet tight deadlines.

If you are dynamic, creative, able to use your initiative and believe that you have the drive and skills to be able to make a real difference to the residents of Coventry then we want to hear from you.,

• Knowledge of the local, regional, and national labour market and the issues presented to customers needing to secure sustainable jobs



• In-depth knowledge and understanding of employment market and barriers to employment faced by refugees and newly arrived communities



• Knowledge of anti-discriminative practice and equality, diversity, and inclusion issues



• Knowledge of environmental sustainability issues.



• Understanding of challenges and barriers that people with a range of difficulties encounter in relation to employment and training



• Knowledge of intervention programmes that work with customers needing to find a job



• Knowledge of Migration related programmes



• Effective communication skills and interpersonal skills. i.e., listening, face-to-face, using the telephone, writing reports, and keeping records



• Able to carry out a range of assessments



• Able to carry out programme assessments with customers



• Able to operate self sufficiently



• Able to take case load responsibility - with supervision



• Able to act as key worker and co-ordinate and review job search support packages as part of job search plans



• Able to develop and maintain professional relationships with customers and significant others



• Able to engage with individuals who find it hard to access services and set achievable targets for change



• Able to work in joint partnerships to support customer needs



• Able to represent the service in other settings if required



• Experience of working with asylum seekers, refugees and newly arrived communities



• Experience of providing employment support to refugees and newly arrived communities



• Experience of supporting externally funded employment related projects for refugees and newly arrived communities
  
  In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.


Our Values are:

• Open and fair: We are fair, open, and transparent.


• Nurture and develop: We help and encourage everyone to be their best and do their best.


• Engage and empower: We talk and listen to others, working together as one.


• Create and innovate: We embrace new ways of working to continuously improve.


• Own and be accountable: We work together to deliver the best services for our residents.


• Value and respect: We put diversity and inclusion at the heart of all we do., Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.


We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans


• Are currently in care or have previously been in care


• If you consider yourself to be disabled or if you have a long-term health condition