Empty Home Maintenance Scheduler (P10712)

Please note there will be two interviews for this role. The first round will be conducted by Laura McIndoe and Russell Palmer (Operational and Void Manager). Those who are successful will be invited to undertake a second meeting at our depot to undertake a 30 minute excel assessment where an competency assessment is undertaken. This is basic use of excel such as formulas, sell formatting and navigation.

Are you organised and good at multitasking?

Do you enjoy working in a busy fast paced environment where the working day flies by?

Do you have excellent administration skills and confident in navigating around excel?

As an integral part of the Empty Homes (Void) team within the Housing Maintenance Service, you will support the day-to-day operational administration and work force planning for the empty homes void service. This includes management of our operatives' busy diaries, scheduling work and inspections through our specialised systems.

Undertaking varied administrative tasks, utilising Microsoft products including extensive use of excel. Liaising with colleagues, contractors and other services within the council to ensure all parties and records are up to date at all times. This requires excellent communication skills both verbal and written.

This is a busy role that requires you to think on your feet, be organised and able to prioritise tasks whilst managing expectations, workloads and changing deadlines. You will need strong IT and administration skills and be able to apply these skills to our processes, procedures and systems.

Whilst previous experience in a similar environment and work force planning is preferred, we are looking for someone with proven background experience in administration and that thrives on a challenge., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

As one of the largest districts in the country, with 6 towns and a close relationship with neighbouring conurbations, the New Forest provides a supportive environment in which everyone who works for us can help drive our aims.

New Forest District Council directly manages over 5000 Council homes and provides both planned and reactive maintenance and repairs to the residents through a large team of highly skilled trades people.

We believe that all our employees make a valuable contribution to the work of the council and that's why we encourage a trusting and open culture where each employee is supported and respected equally. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance.

Please note - Hybrid working will be once full training is completed, and all parties are confident in the successful/efficient running of the service. There will be requirement at times to work in the office on more than a 50/50 basis.

So, if this sounds like you, we look forward to receiving your application.

What's in it for you?

23-24 days annual leave plus bank holidays
£27,073 - £29,430 per annum
Hybrid Working - Office Working Environment (working between Marsh Lane in Lymington and Appletree Court in Lyndhurst)
Local Government Pension Scheme
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees).
On site parking
Cycle to work scheme

Working Hours - 37 Hours per week, Monday to Friday between 8am until 4pm.

Boring Council Offices?

Get rid of the stigma that local government is dull and boring, our Appletree Court office is located in the picturesque New Forest, where you may be held up getting to work by the locals - horses, cows or donkey's.

Our Appletree office has been bought to life, with open plan layout and decorated bright and light with office views over our beautiful grounds with spaces available away from the office for team meetings in our dedicated meeting rooms or the work cafe.

We are proud of our new values for 2024, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)