Empty Homes Manager

Are you looking for an exciting challenge as an experienced property services manager? Ready to make a huge impact at Broadacres and for our customers? We're looking for a talented individual to lead our dynamic empty homes team to deliver high quality homes that our customers can be proud of. The Role As a key member of our management team, you will provide leadership and strategic direction to ensure empty homes are refurbished to high standards and ready for our customers in a timely manner. You will be responsible for managing and monitoring all elements of empty homes performance, ensuring all regulatory and legislative responsibilities are achieved, and that the properties meet the Broadacres standard. A keen eye for data analysis, you will gather and review data to devise proactive actions to continuously drive improvements in the service. intelligence and help improve our services. What You'll Be Doing:

• Strategic Management: Have oversight and leadership of the entire empty home service area to ensure the teams are delivering a high-quality value for money service in line with KPIs.
• Team Leadership: Coach, motivate, and manage teams to ensure all empty homes work is planned effectively and timely. Support a team of site managers to support high performance, conduct reviews, and manage capability, conduct, and absence.
• Enhancing Performance: review performance data and other operational data to identify areas for enhancing performance and leading change to improve service delivery
• Budget Management: proactive management of budgets to ensure value for money
• Compliance: ensure that all elements of work are fully compliant to H&S requirements, internal processes and legislative requirements.
  
  Inspirational Leader: Demonstrable experience of leading a team in a property services, maintenance or development environment. Social housing experience would be an advantage
• Data Analyst: Strong data analysis skills to interpret data from multiple sources, derive results, and deliver on recommendations.
• Knowledgeable on property maintenance: Sound understanding of best practices and H&S legislation
• Excellent Communicator: Strong writing and verbal communication skills, with the ability to interpret data and present to a variety of audiences
• Budget management: experience of managing budgets and ensuring services are delivering on value for money
• Organisational skills: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead staff.
• Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services.
• Collaborative Approach: Ability to effectively engage and work with colleagues to find solutions and deliver improvements.
  
  Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
  
  Competitive Salary: Alongside a generous annual leave package and flexible working options.
• Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service.
• Pension Plan: Benefit from our Defined Benefit Pension Scheme and Life Assurance.
• Agile Working: Enjoy flexible working arrangements.
• Comprehensive Benefits: Additional perks to support your wellbeing, including our EAP service.