Empty Homes Surveyor

You'll be assisting in the delivery of an effective surveying function across our property portfolio. This will predominantly relate to empty homes but may also include other aspects of property maintenance such as major works, responsive repairs, planned works, refurbishment, fire management, servicing, cyclical redecorations, estate improvements, environmental, energy, newbuild and regeneration. You'll also be monitoring the performance of contractors and ensure all projects are completed to compliance standards, specification, schedule, and cost keeping detailed digital records of various aspects of the work, based upon frequent site visits and ensure the asset management database is updated. An awareness of legislation relating to health and safety, the housing health and the safety rating system (HHSRS), Regulatory Reform Order (RRO 2005), Planning, Building Control and housing repairs is essential. Strong knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts, managing and delivering budgets is essential, as well as being a full license holder and car owner. We support agile working, so you'll be provided all IT equipment to work flexibly between your home, and our Dartford office and out on sites. Who are we? We're one of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. Our purpose is to "open doors to better lives for our customers". We thrive to be customer pioneers; providing a great customer experience. We are also proud to announce that we have been awarded an accreditation for 'The Sunday Times Best Places to Work' 2024, based on our employee feedback. Your key tasks will include:

• Providing technical support to Moat and its customers, conduct property surveys, diagnose defects.
• Designing and specifying works, obtain estimates, oversee delivery, monitor project expenditure, and complete sign-off.
• Acting as contract administrator or other role as appropriate and use standard forms of contract to administer the works.
• To oversee quality control and supervision for each contract, ensuring adequate provision is made on site for building legislation and health & safety requirements.
• Undertaking inspections and audits of the partnering contractors, servicing maintenance contract and defects within new homes by visiting site. Reviewing completed work against the schedule/contractors' invoices and resolving issues as necessary.
• Providing management reports and schedules of defects when necessary and certify rectification of snagging items.
• Working closely with the Empty Homes Manager ensuring all relevant legislation is being adhered to. Ensure safety, quality control and productivity assessments are carried out so that all work complies with current codes of practice, standards and legislation, particularly Health and Safety
• Investigating and resolving any CRM tasks, enquires or complaints raised by customers relating to projects or services provided by Moat.
• Providing out of hours cover on a rota basis, as required.
• Keeping accurate records and manage all data in accordance with our Data Governance Framework, relevant legislation, and best practice. You must also understand and fulfil your responsibilities as set out in this framework.
  
  Good standard of general education.
• A good understanding of building pathology, construction techniques and an understanding of budgeting processes and standing orders.
• An ability to manage maintenance, minor repair and refurbishment projects.
• Knowledge of managing and inspecting all aspects of major works, responsive repairs, planned improvements, service and cyclical contracts, managing and delivering budgets.
• Knowledge of forms of contract and dealing with contractors as required.
• Working knowledge of residential property, housing legislation, working in occupied buildings, building regulations (particular ref to parts A¸ L, M and P) and conservation consent and TPO management.
• Experience of liaising with customers and occupants from small scale to large complex projects.
• Knowledge of party wall regulations and disrepair legal protocol.
• A current knowledge of health and safety legislation and issues affecting all aspects of property maintenance, construction, repairs and refurbishment.
• Good understanding of Microsoft office suite, especially excel and word.
• An appropriate means of transport and the ability to undertake work related activities outside of core hours.