Empty Property Manager

Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time 36.25 hours per week, Empty Property Manager, based in Workington with a salary of £41,027- £45,262 per annum.

If you are looking for an exciting new challenge, we have a brilliant opportunity for you to make a difference by managing CCHA's empty property process.
This role is key to our commitment to deliver first class services to our residents. We are looking for an exceptional individual, who is passionate about delivering high quality services and driving a culture of excellent performance.

As Empty Property Manager, you will be responsible for managing the Association's empty property process, from the point of notice, through the repairs process and up to the point of letting. You will ensure the effective management of the process, working closely with the maintenance and housing teams, identifying areas for efficiency, implementing dynamic and tailored solutions and leading a cohesive approach across the different teams.

You will be instrumental in leading the delivery of the entire empty property management process, to ensure that a high quality and value for money service is delivered, which meets the needs and expectations of our residents and is aligned to the most up to date legislative and regulatory requirements. The key purpose of this role is to minimise void rent loss for CCHA, whilst ensuring an excellent customer journey experience.

You will be a dynamic, innovative and driven leader, with experience of designing and delivering high performing services, preferably working within a voids/maintenance environment. You will demonstrate a strong collaborative leadership style, with the ability to build effective relationships, both internally and externally. You will also have a thorough understanding of change management and experience of implementing continuous improvement., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.