Endoscopy Admin Assistant

A permanent position has arisen for an Admin Assistant in the Endoscopy Department who will be part of the Clinical Administration Unit. This position is pivotal to help provide an efficient, well organised administration service. The applicant should be a team player who can prioritise their own workload and also assist in helping the booking team. Working in this fast, progressive and friendly environment will provide job satisfaction and considerable interest to the successful candidate.,

• Filing of case notes, results, reports etc and sending to relevant consultants and GP's.
• Requesting case notes for procedures.
• Booking in and out of case notes on computer system.
• Photocopying as required. Assistance with distribution of postal requests and internal paperwork.
• The competent use of Patient Centre and Endoscopy software system (training will be provided)
• Answering the telephone and dealing promptly with all enquiries.
• Dealing courteously and efficiently with enquiries from members of the public, doctors, nursing and other staff.
• Deal with non-clinical queries from patients, their carers, general practitioners and members of administrative and clerical teams.
• Manage the unpredictable work pattern of the role, to be able to prioritise the workload from the frequent interruptions, i.e. telephone calls, staff members.
• To liaise with Maidstone endoscopy department.
• To undertake any other duties which may reasonably be required
  
  Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
  
  MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.