Endoscopy Admissions Officer | University Hospitals Dorset NHS Foundation Trust

To provide an efficient and effective admissions service to all patients attending the department and adhering to all policies and procedures applicable to the service.

To be responsible for booking patient appointments within the Endoscopy Department in a way that minimises waiting times and meets cancer, diagnostic and 18 week National targets.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview.

There is a planned move for this service anticipated during 2025, when thisrole and base of work will relocate to Poole site. Upon relocation of the role/service, excess mileage allowance / reimbursement will not apply, and any travel between the postholder's home and work base will be classified as a commute. Any other changes unrelated to this, will be handled in line with Trust/National terms and conditions.

Responsible for booking all referrals on to eCAMIS within 48 hours of arrival in the office

Book appointments in a timely fashion using the Endoscopy booking system (HICSS)and using own judgement to allocate to correct Endoscopy list

Send out appointment letters ensuring correct insertions and bowel prep are enclosed

Create and transfer all e-notes through the use of CRT procedure

Ensure all lists are filled to capacity and liaise with the Endoscopy Supervisor so that any problems or queries are highlighted

An exciting opportunity has arisen for enthusiastic and motivated individuals to join the Endoscopy Admissions team at both Poole and Bournemouth and Wimborne Hospital.

Applicants must have excellent communication and administration skills and experience of working in an office/NHS setting would be ideal.

You will be hardworking and want to deliver an excellent service to our patients, relish a challenge and enjoy working under pressure., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

We have 1 Full time (37.5) and 1 Part time (30 hours) available. The role would be to work across Poole, Bournemouth and Wimborne Hospitals. Working hours are between 7.30am - 6pm, Monday - Saturday both on a rota basis.