Enforcement Officer

Are you a problem solver? Do you remain calm under pressure? Do you pride yourself in delivering excellent customer service? Would you like to work in a large diverse city where you can make an impact to citizen's lives? If so, we have got just the role for you! An exciting job opportunity has arisen to join Birmingham City Council's Environmental Health team. As the largest local authority in the UK, Birmingham is an interesting and unique place to work with excellent opportunities for professional development created by the challenging and varied workload. You will be joining an active, friendly, and professional team with prospects to gain experience across a range of environmental health areas including: statutory nuisance, food safety, health protection, and infectious diseases. Successful candidates will be responsible for conducting investigations, responding to requests, and taking enforcement action where there is non-compliance across a range of environmental health

• Evidence of Level 3 qualification attainment (e.g. A-level or Level 3 NVQ) or equivalent level of experience.
• Able to conduct investigations and inspections. Capable of applying principles to make informed decisions and effectively solve problems.
• Able and willing to undertake a range of enforcement action.
• Experience of working effectively with the public or businesses and providing excellent customer service.
• Possess excellent written and verbal communication skills including during conflict situations.
• Able to work under pressure to meet targets and deadlines.
• Able to work flexibly including some work outside normal office hours.
• The requirement to drive is essential. You will be expected to travel within Birmingham for which you will be remunerated for the use of your car.
We are keen to hear from candidates who share our enthusiasm and commitment to deliver an excellent Environmental Health Service for Birmingham's citizens, businesses, and visitors.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.


• Annual leave entitlement starting at 30 days plus bank holidays
• Flexible working with ability to take up to 4 days in an 8 week period
• Membership of the local government pension scheme, In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.