Engagement Manager

We're looking for a highly capable Engagement Manager to lead our Communications, Marketing and Community Engagement teams. This is a strategic role where you will very much have the opportunity and support to contribute to the delivery of our Council Plan 24-27, and work alongside our ambitious leadership team and elected members in the process. Heading up the Engagement team, you'll be working at the heart of the council, leading comms and marketing at such an exciting time for the district, and also continue our good work on community engagement whilst bringing a fresh perspective. In addition to the day to day running of these important services there is a focus on developing a customer experience strategy and reviewing our approach to community engagement. Another big focus is to lead on the alignment of health focussed partnerships, working collaboratively to support delivery of Happy and Healthy Communities, one of our priority policies. We recognise that our goals can only be achieved through a collaborative and joined-up approach with our local communities, stakeholders and partners, so working in partnership both internally and externally is key. The post is permanent and the hours of work for this position are 37 per week, but we will of course consider flexible working requests. This post is hybrid with a combination of attendance at onsite and online meetings, bookable workspaces and working from home. Meetings may be in Lancaster, Morecambe or elsewhere in the District or County., At Lancaster City Council we aim to have a diverse workforce that is representative of the district that we serve and provide a working environment where each employee feels able to bring their whole self to work. We welcome applications from all sections of our community and provide several supportive and inclusive workplace networks and safe spaces for employees to feel connected. Our workplace wellbeing strategy drives our commitment to staff wellbeing initiatives and ensuring that our organisation is a great place to work for all.

Our job description tells the full story, but ideally you will be an experienced and talented engagement person with knowledge and experience in communications, marketing and community engagement. You'll have led multi-disciplinary teams before, and the challenge of leading this relatively newly formed team will get you out of bed in the morning. You will identify with our organisational values of Pride, Ownership, Working Together and Ambition., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Lancaster is a great place to work, as well as being part of something special you will also benefit from:

• Generous flexible working scheme, where hybrid working is our default
• Generous annual leave allowance
• Local Government Pension Scheme
• A range of employee benefits including discounted gym membership, cycle to work and car lease schemes, the opportunity to purchase extra time off, as well as discounts on days out, activities and retail.
Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing both carbon emissions and the impacts of climate change.