Engagement Support Officer

As an Engagement Support Officer, you will be responsible for building effective relationships with primary care network members, stakeholders, the primary care team and colleagues across NHS Confederation through providing administrative and engagement support, The Engagement Support Officer will play a critical role in supporting the smooth running of the NHS Confederations Primary Care Network, helping to coordinate key deliverables, products, and operations.

The postholder will be responsible for administrative support including coordinating meetings, responding to or escalating email enquiries and supporting engagement activities

The role will provide key support for Primary Care Network meetings and events including some of our member forums, liaising with members and external stakeholders.

As a key part of the team, the postholder is well supported and given opportunities to expand their learning and experience. The postholder will help manage our membership administrative data, such as through our Customer Relationship Management (CRM) tools, and support communication with members to ensure the NHS Confederation maintains and builds an excellent reputation among our members and key partners.

The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.

The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to support a work life balance and take care of employee health and wellbeing.

You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), pension scheme, cycle to work scheme, salary sacrifice schemes and travel season ticket loans.