Enhanced Care Support Worker

Under the supervision of a Registered Nurse (RN) the post holder will work as an integrated member of the multi-disciplinary team (MDT), working to support patients according to their care needs, some of whom may present with complex and challenging enhanced care needs. The post holder will be required to use their initiative when working on the wards to implement person centred plans of care and are expected to report any clinical progress or change to the Nurse in Charge. The post holder will carry out assigned tasks involving direct/indirect service user care and support service users under the supervision of a RN., To utilise skills to support patients with complex needs by:
Providing 1:1 care
Supporting with all aspects of Daily Living
Provide appropriate activities to engage the patient
To use knowledge to identify patients unmet needs, Clinical
+ Provide reassurance and support to patients and carers/family
+ Enable patients to participate in recreation and leisure activities
+ Support/enable patients to maintain their personal hygiene and appearance
+ Support/enable patients to eat, drink and maintain personal care
+ Support/enable patients to achieve physical comfort
+ Support/enable patients to manage their domestic and personal resources
+ Make written records under the supervision of an RN
+ Recognise and respond appropriately to urgent and emergency situations
+ Provide escort for therapeutic leave for service users
+ May be requested to move to another ward within the Trust
+ Give verbal reports on patients care, needs and daily outcomes
+ Contribute to the support of patients during programmes of care/rehabilitation
+ Provide 1:1 support for patients to maintain safety
Communication and Relationship Skills
+ Support individuals equality, diversity and rights
+ Ensure a friendly and helpful attitude to patients, visitors and colleagues, at all times.
+ Enable patients to maintain contacts in the community
+ Maintain effective working relationships with the multidisciplinary team.
+ Provide verbal feedback to colleagues regarding patient presentation during for example, handover.
+ To attend and participate in handovers
+ Interacting with patients which may involve providing information and using skills to overcome barriers in an empathic and reassuring manner
Analytical and Judgmental Skills
+ Monitor patient health and well-being and report any changes to the Nurse in Charge/Team Leader
Planning and Organisational Skills
+ Work as part of a multi-disciplinary team in planning
+ Undertake Safety and Security (SAS) duties if trained to do so.
Physical Skills
+ Can undertake de-escalation techniques
Responsibilities for Policy and Service Development
+ To work within Trust and local policies and procedures
Responsibilities for Finance
+ Handle patient's cash and property in line with the Trust's Standing Financial Instructions
Responsibilities for HR
+ May support student nurses and learners on the ward
+ May participate in the internal induction and demonstration of own duties to new staff
Responsibility for Information Resources
+ With support/guidance from the registered nurse can update patient records
Research and Development
+ Participate in internal audits
Freedom to Act
+ Works semi-autonomously during escort duties, ability to work with a minimum of direct supervision.
The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the training requirements of the post holder.
Special Conditions:
As a staff member, you have:
+ Legal duties and responsibilities under Health & Safety legislation, plus a general duty to work safely and not to put others at risk i.e. colleagues, service users, visitors, as a result of any activity or omission at work.
+ A duty to report any practice that you consider compromises standards of risk and health & safety. The Whistle-blowing Policy gives effect to the Public Interest Disclosure Act under which an individual who raises such concerns for unfair treatment is protected.
The Trust places great emphasis on the need for the strictest confidentiality in respect of personal data - both that of service users, staff. All information about people will be treated in the strictest confidence at all times. Breaches of confidentiality will be investigated and may lead to Discipl
Dear Potential Applicant,
It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust
+ Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the relevant band.
+ This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore it is advised to complete your application as early as possible to avoid disappointment.
+ Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application.
+ Please note that shortlisting is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants, who can clearly demonstrate how they meet our person specification criteria in their application, will be short-listed.
Disclosure and Barring Scheme (DBS)
If the role you are applying for is identified as either controlled or regulated activity as defined in in the Safeguarding vulnerable Groups Act (2006) any offer of employment is provisional upon a satisfactory DBS check being obtained.
The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974.
In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1-3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.
The cost of an Enhanced Disclosure will be £42.90 and for a Standard Disclosure £22.90 which includes a small handling fee.
This cost is not applicable for a Volunteer post

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work., Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements., The Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first-class service to the recruitment of people into positions of trust.
We aim to employ a workforce that reflects the diverse communities we serve.
We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background.
We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under-representation of BAME employees. Appointments will be made on merit.